Returns & Exchanges
At Vastramay, we strive to ensure you love your ethnic wear, but if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy. Your comfort and style are our top priorities, and we make the reversal process as seamless as your shopping experience.
Return Process
- 1.Initiate Request
Log into your Vastramay account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Check Preparation
Ensure the garment is unworn, unwashed, and has all original tags and packaging intact to qualify for a successful return pickup.
- 3.Reverse Pickup
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the package and provide you with a digital acknowledgment receipt.
- 4.Refund or Replacement
Once the item reaches our warehouse and passes quality inspection, your refund will be processed to the original payment method or your replacement will be dispatched.